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Debora Leal-Vieira, is the owner and founder of Skinova; the clinic offering high end, high standard and impeccable treatments and services. At Skinova we have the utmost respect and appreciation for all things beauty and anti-aging procedures. The ever-evolving range of products and services has made Skinova successful and continues to grow.
We aim to provide our clients with professional, caring and confidential advice, our belief is that every client is individual and as such, their care should be too.
Skinova Treatments and Services
We kindly request that all clients arrive 5 minutes before or on time. Please be aware that if you attend your appointment late, we may need to reschedule to a more suitable time.
Cancelling Appointments
We appreciate some unavoidable events may crop up that could affect your booking however we request where possible that clients provide us with at least 24 hours’ notice to cancel or re-schedule an appointment to avoid paying a 50% cancellation charge.
Service guarantee
Your satisfaction is our highest priority. If you are not completely satisfied, please let us know during or after your treatment but before leaving the salon. We are committed to making any needed/possible corrections.
Proof of age protocol
Photo I.D is mandatory for all treatments. This is in order to confirm the identity and age of clients undergoing treatments at the salon in order to prevent any grievances. There will be no exceptions so please come prepared otherwise unfortunately we will have to turn you away.
We only accept the following forms of ID:
Appointment protocol
A consultation form must be filled out prior to a treatment being given, please inform us if you’re taking any medication, have medical conditions including pregnancy when booking, as treatments may not be appropriate for you. Please also check Treatment Contraindications before booking treatments.
Skinova Zero Tolerance Policy
Unacceptable behaviour is not defined but some examples are given below:
Note – It is important to remember that such behaviour can be either in person, by telephone, letter or e-mail or other form of communication.
Parking
Free parking is available in front of the clinic
Opening hours:
Tuesday to Saturday
10AM to 6PM
Opening & Closing time may differ during festive periods or due to unforeseen circumstances, we apologies for any inconvenience caused in advance
11 Grange Close, Hilltop Farm
Melton Mowbray,
Leicestershire LE13 0RZ
Mobile: 08000025608
Telephone: 0166 477 7006
Email: [email protected]
